FLIGHTLIST PRO PRIVACY POLICY

Last updated: OCTOBER 2014


NewFlight Intelligence, LLC doing business as FlightLIst Pro, is an independent research and information organization serving businesses, organizations and consumers. It is built on a foundation of business ethics and no information is shared outside the organization, except as specified in this Privacy Policy. Our Privacy Policy provides information on how we collect and use consumer information provided to us through all channels, including online, mobile/wireless, telephonic, direct mail or other communications and interactions. Our organization is referred to throughout this Privacy Policy as "FlightList Pro," "FLP," "we" or "us." The FLP Web and mobile sites, FLP applications, and other products and services covered by this Privacy Policy are referred to within the Policy as "our Sites" and "our products and services."

 

SCOPE

This Privacy Policy applies to print, wireless and online information products and services, including any new products or services. It relates to information we collect from you, including personally identifying information (also referred to in this Privacy Policy as PII) and information that does not identify you personally. PII may include, for example, some or all of the following: your name, organization, mailing address, email address, telephone number, mobile phone number, passwords, credit/debit card information (also referred to as payment card information), user name and password, and demographic information.

YOUR CONSENT TO THIS PRIVACY POLICY

This Privacy Policy is incorporated into and subject to our User Agreement. By using our products and services, you consent to our User Agreement and Privacy Policy, including our use and disclosure of your personal information as delineated in this Privacy Policy.

INFORMATION WE COLLECT, HOW WE COLLECT IT AND HOW WE USE IT

Personally Identifiable Information (PII)
There are many features on our products and services for which no personally identifiable information is required to be provided by you. However, you will need to provide us with personal information about yourself if you are interested in obtaining certain information, purchasing our products and services or participating in other activities with FLP, contests or other special initiatives. And if you use any third-party social media services that are integrated with our products and services, we may receive personally identifiable information that you have made available to us via those services.

If you provide us with PII through any channel, we use it for the purpose for which it was collected, for example, to contact you regarding your use of our products and services, matters that affect you, information about our products and services or in some instances we provide others with your information for the limited purposes described in this Privacy Policy. We use PII to help customize your experience online and provide you with personalized email and direct-mail messages. We may obtain geo-location information from you, for example, in order to provide you with information about products and services in your geographic area. We may use it to implement your renewal of a subscription for a product or service and track what electronic or direct-mail content you are interested in. We conduct such tracking to focus our communications and provide you content, products, services and offers we believe may be of interest to you.

When you provide us with information in connection with a particular activity or otherwise purchase our products and services or provide your contact information, including an email address or telephone number in connection with that activity, product or service, you expressly consent to our communicating with you future information about our products, programs and services using the information you provided to us and acknowledge that we have the authority to contact you via the information you provide. This means we may contact you, in person or by recorded message, by e-mail, telephone and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving. You attest that you have the legal authority over any telephone number you provide to us and can provide us with the authorization to contact you.

Information Collected Through Technology
When you use any of our Sites or mobile products and services we or our service providers may collect tracking information such as your browser type, mobile device type, the type of operating system you use, the domain name of your Internet service provider, and pages visited on the Sites. We use this information for aggregate reporting, for example, to know how long the average user spends on our Sites or which pages or features get the most attention. We use this information to make our Sites and other products and services more useful to you to present you with content we believe you'll be interested in.

Most aggregate information is collected via cookies and other technical methods. We or our service providers use these technical methods to analyze the traffic patterns on our Sites, such as the frequency with which our users visit various parts of our Sites, and to measure site effectiveness or use of our other products and services, such as mobile applications. On their own, cookies do not contain or reveal any personally identifiable information. However, if you choose to furnish FLP personally identifiable information, this information can be associated with the data collected using the cookies or other technical methods. These technical methods may involve the transmission of information either directly to us or to our service providers. These technical methods allow us to make our Sites and other products and services more relevant to you.

We also use "cookies" to store, and sometimes to track, usage information. We and/or our service providers may use Flash cookies, for example, for user authentication and fraud detection purposes. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie contains a unique number that allows our Sites to recognize your computer. We use both temporary and persistent cookies. A temporary cookie tracks visitor activity during a session or visit and it expires when you close your browser. We use them to provide continuity for your visit as you visit Web site pages. Persistent cookies, for example, store a unique credential that allows us to automatically log you back in if you are a subscriber so you don't have to re-enter your user name and password each time you visit. The Help function on most browsers contains information on how to set your browser to notify you before accepting cookies or to disable cookies entirely. However, if you don't accept cookies, you won't be able to take advantage of various features on our Sites that are available to other visitors.

Supplemental Information We May Receive From Other Sources
We may supplement information you give us with information from other sources, such as information to validate or update your address, payment card or other demographic and lifestyle information. We use this information to help us maintain the accuracy of the information we collect, to enable us to fulfill our products and services, to target our communications so that we can inform you of products, services and offers that may be of interest, and for internal business analysis or other business purposes consistent with our mission.

Advertising
NewFlight Intelligence, LLC and Flightlist Pro is an independent legal organization, not beholden to any other commercial interests. Our income derives primarily from the sale of our FlightList Pro products and services. Advertisements displayed to you on our sites and elsewhere may be customized to your interests and preferences based on information collected as you browse online, unless you opt out by following those instructions.

THIRD PARTY SITES AND SERVICES

Our Sites and other products and services may contain links to third-party Web sites or access to third-party services for your convenience and information. If you disclose your personal information to third parties, different rules will apply to their use and disclosure of personal information you disclose to them. We are not responsible for and do not control the privacy practices or the content of those other sites or services so you should investigate their policies before you disclose your personal information to them. Similarly, if you communicate with us through a company or service other than FlightList Pro then the privacy policy of that entity will control any information you provide to that third party and will operate independently of this Privacy Policy. We encourage you to review the privacy policy of any company before submitting your personal information.

We may work with third parties such as ad networks, analytics companies and social networking platforms, and they may collect information about your online activities over time and across our sites and other online services.

SHARING YOUR PERSONALLY IDENTIFIABLE INFORMATION

We take very seriously our responsibility to maintain your privacy with respect to your personally identifiable information. We will share that information only as described in this policy.

Sharing With Service Providers
We may contract with other companies to provide certain services on our behalf, including but not limited to payment-card processing, shipping, mail and email distribution, mobile messaging, web site hosting, mobile payment processing via wireless carriers, digital publishing, analytics and promotions management. We provide these companies only with the information they need to perform their services. Please note in these instances that our Privacy Policy does not apply to your mobile phone service provider's use of your personal information. You should consult its privacy policy.

Sale Of A Business Or Sharing For Legal Purposes
From time to time, we may purchase or establish a business, or sell one or more of our businesses and your personally identifiable information may be transferred as part of the merger or acquisition, creation of a separate business to provide certain of our products and services, or sale or pledge of our assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of the business assets of FlightList Pro or NewFlight Intelligence, LLC. Information, including personal information, about FLP customers, donors and other users of our Sites and other products and services may also need to be disclosed in connection with a transaction in which FLP or one of our affiliates, is seeking financing, investment, support or funding. If we sell a business or engage in one of the other types of transactions noted above, personal information will be subject to the promises made in our privacy policy in effect at the time of the transfer of that information. We reserve the right to share your personal identifiable information with legal authorities if required by law, for example, to comply with a court order or subpoena, or if we determine in our sole discretion that it is necessary to investigate, prevent or take action regarding suspected illegal activities, any violations of our User Agreement (including this Privacy Policy), or in connection with any safety or security concerns.

Third-Party Use of Aggregate, Anonymous Data
We authorize certain service providers to utilize for their business purposes and in accordance with their privacy policies aggregated, anonymous information derived from data collected when you use the products and services they support on our behalf, for example, to report on usage or industry trends to their customer base. This information includes such anonymous, aggregated information as what products are purchased and/or downloaded, web browser types, screen resolution and mobile device type. None of this information identifies you personally, nor do our service providers link it any of the personally identifying information we collect from you.

CHOICE/OPT OUT

Service Related Announcements
We may send you emails relating to your account or your expressed interest in our products and services. These include emails such as inquiry or feedback responses, order confirmations, renewal/expiration notices, and payment-card problem notifications. We may also send you service-related announcements on occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, or the delivery of a service is delayed we might send you a notice, or if there is some service issue with something you might have ordered. You may not opt-out of these communications, which are not promotional in nature.

Opting Out of Other Communications
FlightList Pro provides you with the opportunity to opt out of receiving other communications from us.

For more information about opting out of non-service related communications, please see the following:

Electronic Newsletters
Wemay offer email newsletters. If you no longer wish to receive a newsletter, follow the link to manage your newsletter subscriptions located near the bottom of each newsletter. Opting out of one email newsletter will not terminate other email newsletters for which you may have subscribed.

Promotional Communications
If you prefer not to receive electronic promotional communications you can opt-out by following the unsubscribe instructions included in each communication.

To Change Personal Preferences Online
To Change Preferences for receiving Electronic Promotional Communications about Online Products and Services:

By Email: www.flightlistpro.com/feedback

By Mail: FlightList Pro and NewFlight Intelligence, LLC
PO Box 4067
Jackson, WY 83001

If you do not wish to receive any postal mail solicitations for donations from us please write:

FlightList Pro and NewFlight Intelligence, LLC
No Mail Solicitations
PO Box 4067
Jackson, WY 83001

If you do not wish to receive email solicitations from us please write:

FlightList Pro and NewFlight Intelligence, LLC
No Mail Solicitations
PO Box 4067
Jackson, WY 83001

HOW YOU CAN HAVE ACCESS TO AND CORRECT YOUR INFORMATION

FlightList Pro provides you with the ability to access and edit the personal information that you have provided to us in your online account, if you have one. To update your information, please log in online and visit My Account. Or, for any other requests, write to us at:

FlightList Pro and NewFlight Intelligence, LLC
Account Update
PO Box 4067
Jackson, WY 83001

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 permits users of our Sites who are California residents to request certain information regarding disclosure of personal information to third parties for such third parties' direct marketing purposes. You may make such a request by writing to us at:

FlightList Pro and NewFlight Intelligence, LLC
California Rights Request
PO Box 4067
Jackson, WY 83001

or emailing us at: legal@flightlistpro.com.

Please include the full name and contact information for your FLP account in your request.

SECURITY OF THE PERSONAL INFORMATION YOU PROVIDE

We work to protect your personal information from loss, misuse or unauthorized alteration. We have put in place physical, electronic and managerial procedures to help safeguard and help prevent unauthorized access and maintain security over the data we collect. We use industry-recognized security safeguards such as firewalls and other security procedures to help protect your information from loss or unauthorized access.

We use data encryption technology to help protect against loss, misuse or alteration of your sensitive credit or debit card information. We use Secure Sockets Layer (SSL) technology, which creates an encrypted connection between you and our systems for the transmission of any credit or debit card information you input online and we use encryption protection for any payment authorizations for transactions we request through any channel. Once we collect your credit card or debit card information, it is stored encrypted on restricted-access computers that are not directly accessible via the Internet.

Any unauthorized access to or use of any of our Sites and other products and services or to the information collected and maintained by us should be immediately brought to our attention by contacting us via email or by writing to us at FlightList Pro and NewFlight Intelligence, LLC., PO Box 4067, Jackson, WY 83001.
We will investigate, and, if necessary, take action to mitigate the harm from any violation of the security of your personal information of which we become aware.

In the unlikely event that we believe the security of your personally identifiable information, such as payment card information, in our possession or control has been compromised, we will endeavor to provide required notice as soon as possible under the circumstances and if appropriate, will post notices on any applicable FlightList Pro web site.

Security of Passwords and Public Forums
When you set up an online account with us, you are asked to establish a user name and password. When you later log on to your account, you will be asked to enter your user name and password to protect the security of your online account. If you want to change your password or other subscriber information, you may do so at any time through My Account. If you have forgotten your user name and wish to log on, you will be asked to provide the email address you used when you created the account (or an updated email address that you have previously provided), and an email containing your user name will be sent promptly to that email address. If you wish to log on to your account and have forgotten your password, the online system will request both your email address and your user name, and we will promptly send you an email with a temporary password. You will be prompted to reset it to a new password.

It is your responsibility to control the dissemination and use of your user name and password and to control access to and use of your account. We urge you to keep your password confidential and not disclose it to anyone. We also recommend that you never reuse the same password across different websites and other online products and services. Be sure to sign off when finished using our Sites, especially if you are using a shared or public computer. We will not be responsible or liable for any loss or damage arising from your failure to comply with this provision, for example, a third party's unauthorized access to your information.

You may choose to send us emails. Information disclosed in emails may not be secure or encrypted and thus may be available to others. Exercise caution when deciding to disclose any personal or confidential information in emails.

IMPORTANT - Although we take these steps to protect your personal information, no method of transmitting or storing electronic data is ever completely secure, therefore we cannot promise or guarantee that such information will never be accessed, used or released in a manner that is inconsistent with this Privacy Policy.

CHILDREN'S PRIVACY

Our Sites and other products and services are oriented toward a general audience and intended for adults only. We do not knowingly request information from children.

NOTE TO INTERNATIONAL USERS

FlightList Pro is a Wyoming registered organization headquartered in Jackson, Wyoming, USA. If you are located outside of the United States, the personal information you provide to us will be transferred to the United States and governed by applicable U.S. laws and regulations and this Privacy Policy. Some of this information may be transferred to, processed and stored temporarily by our service providers in other countries. By submitting your personal information, you consent to its transfer to and storage in the United States and other countries designated by FLP, its governance by U.S. laws and regulations, and its use in accordance with this Privacy Policy.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be amended from time to time. The most recent version of the Privacy Policy will always be posted on our Sites, with the "Effective Date" posted at the top of the Policy. We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new products and services or change existing ones. If we make any material changes to our Privacy Policy or how we handle your personal information, you will know because the Effective Date of the Privacy Policy will change. If we are going to use any personal information in a manner that is materially different from that stated in our Privacy Policy at the time we collected such information, we will give you a reasonable opportunity to consent to the change. If you do not consent, your personal information will be used as agreed to under the terms of the privacy policy in effect at the time we obtained that information. If we make a significant or material change in the way we use your personal information, we will make you aware by prominently posting a notice on our Web sites 30 days in advance of any such material change. By using our Sites or other products and services after the Effective Date of such material changes, you are deemed to consent to our then-current privacy policy, provided that we will obtain your affirmative consent where legally required.

HOW TO CONTACT US ABOUT PRIVACY

If you have any questions or concerns about the Privacy Policy, its implementation, or would like a written copy, please feel free to contact us at:

FlightList Pro and NewFlight Intelligence, LLC
Attn: Privacy
PO Box 4067
Jackson, WY 83001

Or, if you would like to contact us via email, please visit www.flightlistpro.com/feedback.

If you feel that we have not followed our Privacy Policy, please let us know. Additionally, you may contact The Direct Marketing Association's Committee on Ethical Business Practices at ethics@the-dma.org.

DISPUTES

Any disputes regarding this Privacy Policy are subject to our User Agreement and will be governed by the laws of the State of Wyoming, applicable to agreements made and performed there.